Terms
SHIPPING METHODS
Domestic Priority US Postal Mail:
Domestic Priority US Postal Mail is within the United States not including Canada. All domestic orders are shipped by US Priority Mail. Shipping time normally is 3-5 days. We ship out all materials the next business day from when order is received
Domestic Express Mail:
Domestic Express Mail is within the United States not including Canada. All domestic orders are shipped by US Express Mail. Shipping time normally is 1-2 days. We ship out all materials the next business day from when order is received
INTERNATIONAL SHIPPING:
International is all orders out side of the United States. All international orders are sent by US International Priority Mail or US Express Mail. Normal shipping time is 5-10 working day for US International Priority Mail. Please note that we have no control on how long it takes for an order to clear customs. As a result, we can not guarantee that you will receive your order in the above mentioned time period.
PAYMENT METHODS
Credit Cards :
We accept American Express Visa, and Master Card.
We also accept personal checks or money orders.
Your satisfaction is 100% GUARANTEED!
If you are not happy with any of our products, simply return them for a full refund within 30 days of purchase. No questions asked! You must have all material in good working condition. Send all material to: Shining Star Multimedia Customer Service, 211 Beach Blvd. Suite 82, Anaheim, CA 92804
All refunds will be processed within 5-7 working days. Please contact us for more information or to inquire about your refund.
Security
Security remains the primary concern of on-line consumers. We want you to feel completely comfortable when shopping with us, and we go to great lengths to protect your security and privacy.
We use a technology called Secure Sockets Layer (SSL), which creates a secure shopping environment which authenticates your connection and encrypts sensitive information before it is sent over the Internet.
When you enter a secured portion of our web site (where you enter your personal and credit card information), an image of a closed lock or a solid key should appear in the bottom bar of your browser window. If you click on this image, a small pop-up window displaying site-security information will appear. This digital certificate, provided by Secure Server Certification Authority, guarantees that your personal information is being transmitted in secure (encrypted) form.